Begin a Conversation

We would like to hear from you.

There is no pitch. No pressure. Just a quiet, private conversation about your property and whether what we do might be right for you. We respond to every enquiry personally within 24 hours.

What to expect

When you get in touch, you will hear directly from James Hartley or Caroline Meredith — the founders of Arcadia, not an administrator or a business development executive. We will take the time to understand your property, your situation, and what you are looking for. If we think we can help, we will say so honestly. If we think we are not the right fit, we will say that too.

We take on a small number of new clients each year and are thoughtful about which properties and relationships we enter into. This is not a gatekeeping exercise — it is a reflection of the way we work. We cannot do what we do well at scale, and we do not try to.

Email

hello@arcadiaproperty.co.uk

Telephone

+44 (0)1234 567 890

Monday to Friday, 8am – 6pm GMT. Outside these hours, please email and we will respond the following morning.

Response Time

We respond to all enquiries personally within 24 hours.

Confidentiality

Everything you share with us is treated in complete confidence. We do not share client information with third parties under any circumstances. Our Privacy Policy is available on request.

Enquiry Form

Your enquiry is entirely private. We do not share your details with third parties and will only use the information you provide to respond to your message. By submitting this form you confirm that you have read and understood our Privacy Policy.

Thank you — your enquiry has been received. We will be in touch personally within 24 hours. If your matter is urgent, please call us directly on +44 (0)1234 567 890.

No Obligation

An initial conversation is simply that — a conversation. We do not follow up aggressively and we do not operate a sales pipeline.

Complete Discretion

Everything you share with us remains entirely confidential. We have never disclosed a client's name, property, or circumstances without explicit permission.

Personal Response

You will hear from a founder within 24 hours — not a form letter, not a CRM sequence. A personal reply to your personal enquiry.

Honest Assessment

If we cannot serve your property well, we will say so. We would rather decline a client than accept a responsibility we cannot fulfil to our standard.